FOREWORD

Part 1 EXECUTIVE SUMMARY

Introduction
Audit objectives and scope
Audit conclusion
Audit Findings
Recommendations

Part 2 INTRODUCTION

The Mental Health of Victorians
National Mental Health Strategy
Mental Health Services in Victoria

Part 3 RESPONDING TO PEOPLE IN PSYCHIATRIC CRISIS

Introduction
Systemic Issues
Service delivery framework
Service access (Duty and Intake)
Service delivery: psychiatric hospitalisation
Service delivery: community-based treatment

Part 4 CARERS AND FAMILIES

Introduction
Needs of carers and families
Services for carers and families
Impact of the mental health system on carers and families
Conclusions
Recommendations

Part 5 RIGHTS OF INVOLUNTARY PATIENTS

Introduction
Mental Health Review Board
Protecting patient rights
Conclusions
Recommendations

Part 6 FUNDING OF AREA MENTAL HEALTH SERVICES

2002-03 State Budget
Regional distribution of mental health funds
Conclusion

Part 7 MEASURING THE EFFECTIVENESS OF MENTAL HEALTH SERVICES

Background
Assessment of mental health key performance indicators
Conclusions
Recommendations

Appendix A CONDUCT OF THE AUDIT

Appendix B GLOSSARY OF TERMS