1.1 Specialist medical outpatient services
1.2 Is central planning and management of outpatient services effective?
1.3 Is health service planning and management of outpatient services effective?
1.4 Are health services managing outpatient appointments effectively?
1.5 Are health services optimising the productive use of outpatient resources?
2.1 What are outpatient services?
2.2 How do Victoria and the Commonwealth share responsibility for the provision of specialist medical care?
2.3 How many people use specailist medical outpatient services?
2.4 How much does Victoria spend on specailist medical outpatient services?
2.5 About this audit
3.1 Introduction
3.2 Is funding and target setting responsive to service needs?
3.3 Is statewide planning for outpatient service delivery effective?
3.4 Is sound data available for planning and performance monitoring?
3.5 Overall conclusion
4.1 Introduction
4.2 Is health service planning for outpatient service delivery effective?
4.3 Do health services facilitate MBS-billed clinics effectively to ensure that they comply with Commonwealth obligations?
4.4 Overall conclusion
5.1 Introduction
5.2 How long until the mext appolintment?
5.3 Do health services manage referrals effectively?
5.4 Are booking systems effective?
5.5 Overall conclusion
6.1 Introduction
6.2 Do health services manage clinic schedules and capacity effectively?
6.3 Do clinics make best use of available resources?
6.4 Overall conclusion
1.1 Specialist medical outpatient services
